Case Study — Product Leadership

Building an Agentic Product

The insight

A recruitment workflow where the bottleneck wasn't sourcing candidates — it was the hours a recruiter spent on first-pass screening before a human judgement was even needed.

Opportunity

Software that behaves like a service: agents doing the repeatable first-pass work, freeing recruiters for the judgement calls that actually need a person.

What we built

An agent pipeline that screens and scores candidates against the role, with every stage logged and reviewable — not a black box, a workflow a recruiter can inspect and override.

How agents work

Candidate inAgent screeningAgent scoringHuman reviewDecision

Agent workflow — illustrative pending real client detail (SNO-37). Highlighted step is the human checkpoint.

What humans still do

Every final decision, every edge case the agents flag as low-confidence, and the ongoing tuning of what "good fit" means as the role and team evolve.

Outcomes

Recruiter time reallocated from first-pass screening to candidate conversations — the part of the job that was the reason they took it.

Curious what agentic actually looks like in production? Let's talk.

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